Terms & Conditions

1. Acceptance of Terms

By accessing and using CargoShip, Inc.'s services, website, or mobile application ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all the terms and conditions, you may not access or use our Services.

These Terms constitute a legally binding agreement between you and CargoShip, Inc. governing your use of our shipping, logistics, and related services.

2. Definitions

• "Company," "we," "us," "our" refers to CargoShip, Inc., a Florida corporation, 123 Harbor Lane, Suite 200, Miami, FL 33101, USA.
• "Customer," "you," "your" refers to the individual or entity using our Services.
• "Shipment" refers to goods or packages tendered to us for transportation.
• "Services" refers to all shipping, logistics, and related services we provide.
• "Website" refers to cargoship.com and our mobile applications.
• "Consignor" refers to the party shipping goods.
• "Consignee" refers to the party receiving goods.

3. Service Agreement

3.1 Service Provision

We provide domestic and international shipping, freight forwarding, and logistics services to individuals and businesses. Service availability may vary by location and is subject to applicable laws and regulations.

3.2 Service Limitations

Service may be limited or unavailable in certain regions, including embargoed or sanctioned countries. We reserve the right to refuse or cancel shipments that violate our policies or applicable law.

3.3 Contract Formation

A shipping contract is formed when we accept your shipment and provide a tracking number or confirmation. All shipments are subject to these Terms and our published rates.

4. Customer Obligations and Responsibilities

4.1 Accurate Information

You are responsible for providing complete, accurate, and current information for all shipments, including:

• Consignor and consignee contact information and addresses
• Accurate description and value of shipped goods
• Proper classification of dangerous or restricted items
• Required shipping documentation and permits

4.2 Packaging Requirements

You must ensure all shipments are properly packaged, labeled, and prepared for transport in accordance with our guidelines and carrier requirements.

4.3 Legal Compliance

You must comply with all applicable laws, regulations, and shipping restrictions for both origin and destination countries.

4.4 Payment Obligations

You agree to pay all charges for services rendered, including shipping fees, surcharges, and any applicable taxes or duties.

5. Pricing and Payment Terms

5.1 Service Rates

Rates are based on shipment weight, dimensions, destination, service level, and transport method. Current rates are published on our website and may change without notice.

5.2 Additional Charges

• Fuel surcharges and adjustments
• Accessorial service charges
• Handling fees for special requirements
• Detention and storage charges
• Customs and regulatory fees
• Insurance and declared value charges

5.3 Payment Terms

Payment is due at the time of booking unless otherwise agreed. We accept major credit cards, ACH transfers, and business checks. Late payments may incur interest and collection fees.

5.4 Disputes and Adjustments

Billing disputes must be submitted in writing within 30 days of invoice date. Adjustments are made at our sole discretion.

6. Liability and Insurance

6.1 Limitation of Liability

Our liability for loss or damage is limited to $100 per shipment unless additional insurance is purchased. We are not liable for indirect, incidental, or consequential damages.

6.2 Cargo Insurance

Additional insurance is available for declared values up to $10,000 per shipment. Insurance must be requested at the time of booking.

6.3 Claims Process

Claims for loss or damage must be filed within 14 days of delivery. Supporting documentation is required. Claims are processed within 30 days.

6.4 Exclusions

We are not liable for loss or damage caused by improper packaging, prohibited items, force majeure events, or delays outside our control.

8. Delivery Terms and Conditions

8.1 Delivery Schedules

Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or other factors beyond our control.

8.2 Delivery Attempts

We make up to two delivery attempts. If unsuccessful, the shipment may be held for pickup or returned to sender at your expense.

8.3 Proof of Delivery

Signature or electronic confirmation may be required for delivery. Proof of delivery is available upon request.

8.4 Delivery Modifications

Changes to delivery address or schedule must be requested before dispatch and may incur additional fees.

9. Website and Technology Use

9.1 Permitted Use

You may use our website and mobile app for lawful purposes only. Unauthorized use, including hacking or scraping, is prohibited.

9.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

9.3 Intellectual Property

All content, trademarks, and technology on our website are the property of CargoShip, Inc. and may not be used without permission.

10. Force Majeure and Service Disruptions

We are not liable for delays or failures caused by events beyond our control, including weather, natural disasters, labor strikes, or government actions.

10.1 Covered Events

Covered events include but are not limited to acts of God, war, terrorism, pandemics, and regulatory changes.

10.2 Notification and Resolution

We will notify customers of major service disruptions and work to restore service as soon as reasonably possible.

11. Dispute Resolution

11.1 Informal Resolution

We encourage you to contact our customer service team to resolve any disputes or concerns before pursuing formal action.

11.2 Formal Dispute Process

Disputes not resolved informally may be submitted to binding arbitration in Miami, Florida, under the rules of the American Arbitration Association.

11.3 Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles.

12. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and protect your personal information.

13. Modifications to Terms

We may update these Terms at any time. Changes will be posted on this page and are effective immediately unless otherwise stated. Continued use of our Services constitutes acceptance of the updated Terms.

14. Termination

14.1 Termination by Customer

You may terminate your account or stop using our Services at any time. Outstanding obligations remain enforceable.

14.2 Termination by Company

We may suspend or terminate your access to Services for violation of these Terms or applicable law, with or without notice.

14.3 Effect of Termination

Sections regarding payment, liability, dispute resolution, and intellectual property survive termination.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and CargoShip, Inc.

15.2 Severability

If any provision is found invalid, the remaining provisions remain in effect.

15.3 Waiver

Failure to enforce any term is not a waiver of that term or any other term.

15.4 Assignment

You may not assign your rights or obligations under these Terms without our written consent.